Terms of Service
Last updated: June 2026
1. Acceptance of Terms
By accessing and using vies.com.vn website, you agree to comply with the terms and conditions stated below. If you do not agree with any terms, please do not use the website.
2. Product Information
We strive to provide the most accurate product information possible. However, specifications, images, and prices may change without prior notice. Prices displayed on the website are for reference only; official prices will be confirmed upon quotation.
3. Orders and Payment
Orders are only confirmed after VIES sends email/phone confirmation. We reserve the right to reject orders if inaccurate information or signs of fraud are detected. Payment must be made according to the agreed method.
4. Delivery
Delivery times are estimates and may vary depending on stock availability and delivery location. VIES is not responsible for delays due to force majeure such as natural disasters or epidemics.
5. Returns and Exchanges
Products can be returned within 7 days if: still sealed/packaged, unused, with purchase invoice. Custom-ordered products cannot be returned.
6. Intellectual Property
All content on the website including text, images, logos, and designs are owned by VIES or its partners. Copying or distributing without written permission is strictly prohibited.
7. Limitation of Liability
VIES is not liable for any direct, indirect, or incidental damages arising from the use or inability to use the website or products, unless otherwise required by law.
8. Changes to Terms
VIES reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the website means you accept the changes.
9. Business Information
The owner and operator of vies.com.vn: VIES Service and Trading Co., Ltd. Tax ID: 0318321326. Address: No. 16 DD3-1 Street, Dong Hung Thuan Ward, Ho Chi Minh City. Email: info@vies.com.vn. Phone: (+84) 963 048 317.
10. Governing Law and Dispute Resolution
These terms are governed by and construed in accordance with the laws of Vietnam. Any dispute shall first be resolved through negotiation and mediation; if no agreement is reached, the dispute shall be settled by the competent court in Vietnam in accordance with the law.